At Reed Digital (https://reeddigital.store), we are committed to providing fast, reliable, and secure shipping to ensure a seamless shopping experience. Please review our Shipping Policy below to understand how we process and deliver your orders.
1. Order Processing Time
Orders are typically processed within 1–3 business days (Monday–Friday, excluding public holidays).
You will receive an order confirmation email once your purchase is successfully placed.
After your order is shipped, a second email will be sent with tracking information.
2. Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping (Domestic) | 5–10 business days |
| Expedited Shipping (Domestic) | 2–5 business days |
| International Shipping | 7–21 business days |
Note: Delivery times may vary due to carrier delays, weather conditions, customs processing, or other unforeseen factors.
3. Shipping Charges
Shipping costs are calculated at checkout based on your location and selected method.
Free shipping may be offered on qualifying orders—check active promotions on our homepage.
International orders may incur customs duties, taxes, or import fees—these are the customer’s responsibility.
4. Order Tracking
Once shipped, you will receive an email with a tracking number to monitor your shipment.
If you haven’t received tracking details, please check your spam/junk folder or contact us directly.
5. Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses.
Certain products may have restrictions based on size, weight, or local shipping regulations.
International shipping availability is subject to import rules of the destination country.
6. Delays & Lost Shipments
For delayed deliveries beyond the expected timeframe, contact us for support in tracking the order.
If your order is marked as “Delivered” but hasn’t arrived, check with neighbors or your local postal office before contacting us.
Lost or stolen packages must be reported within 7 days of the expected delivery date.
7. Address Accuracy & Order Modifications
Please double-check your shipping address before completing your order.
If you need to update the shipping information, contact us within 24 hours of placing the order.
We are not responsible for packages delivered to incorrect addresses submitted by the customer.
8. Returns Due to Failed Delivery
If a package is returned due to an incorrect address, delivery refusal, or failure to collect, reshipping fees will be the customer’s responsibility.
Refunds for such returns may be subject to a restocking fee.
9. International Shipping & Customs
Customs duties and import taxes may apply to international shipments and are the responsibility of the customer.
We are not liable for customs delays or rejected shipments resulting from destination country regulations.
10. Contact Us
For any questions or assistance with shipping, tracking, or delivery, feel free to reach out:
📍 Website: https://reeddigital.store
📧 Email: support@reeddigital.store
📞 Phone: +1 361 558 5949
🏢 Address: 19985 Mervel Ave, Los Banos, CA 93635
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